Never Miss a Patient Again: Automated Recall That Fills Your Schedule
Every empty chair in your practice represents lost revenue. But staying on top of patient recalls manually? That’s costing you even more in staff time and missed opportunities.
The problem is simple: Your front desk is buried in phone calls, appointment juggling, and patient questions. Meanwhile, dozens of patients who need cleanings, follow-ups, and treatments are slipping through the cracks because there’s no systematic way to reach them.
What If Your Recall System Ran Itself?
Imagine this: Every patient automatically receives perfectly timed email and SMS reminders for their next appointment. No manual lists. No forgotten follow-ups. No wasted staff hours making phone calls that go to voicemail.
That’s exactly what our Dental Recall Communication System does.
Here’s How It Works
We build a custom automated recall system inside your Mailchimp account that:
- Sends perfectly timed recall messages via email and SMS when patients are due for their next visit
- Automatically removes patients who’ve already booked their appointment (no annoying duplicate messages)
- Reaches patients where they actually are – their inbox and their phone
- Works while you sleep – recalls go out automatically, on schedule, every time
What This Means for Your Practice
More Appointments: Industry data shows that automated recall systems can improve appointment booking rates by 15-30% compared to manual phone-only recall methods.
Time Saved: Your front desk staff stops spending hours on recall calls. That time goes back to patient care and higher-value tasks.
Professional Communication: Every message is polished, on-brand, and sent at the optimal time. Your patients feel cared for, not forgotten.
The Numbers: What This Really Means for Your Bottom Line
Let’s look at real ROI based on industry data:
Conservative Scenario:
- Average practice sends 200 recall reminders monthly
- Manual recall booking rate: 50% (100 patients rebook)
- With automated system at just 15% improvement: 65% booking rate (130 patients rebook)
- That’s 30 additional patients rebooking per month
- Average hygiene appointment value: $250
- Monthly increased revenue: $7,500
- Annual increased revenue: $90,000
Moderate Scenario:
- Same 200 monthly recall reminders
- With automated system at 25% improvement: 75% booking rate (150 patients rebook)
- That’s 50 additional patients rebooking per month
- Average hygiene appointment value: $250
- Monthly increased revenue: $12,500
- Annual increased revenue: $150,000
Your Investment:
- Setup: $3,500 (one-time)
- Management: $750/month ($9,000 annually)
- Total first-year investment: $12,500
Even in the conservative scenario, you’re looking at $90,000 in additional annual revenue from a $12,500 investment—that’s a 620% ROI.
And this doesn’t account for additional treatment these patients accept during their hygiene visits, which typically adds 20-30% more revenue per patient.
I’ll Set It Up. I’ll Manage It. You Just Watch Your Schedule Fill.
Here’s what makes this different from other “solutions” you’ve seen:
I’m a Triple-Certified Mailchimp Expert with 30 years of business experience. I’ve spent two decades building and running a successful seven-figure service business, and I understand the operational challenges dental practices face.
You’re not hiring a tech company that disappears after setup. I act as an extension of your team—building your system, monitoring performance, and making improvements as your practice grows.
What You Get
Complete System Setup –
- Custom recall automation built specifically for your practice
- Email and SMS messaging templates written for dental patients
- Testing and quality assurance before launch
- Documentation of your entire workflow
- Initial coordination with your team to ensure smooth implementation
Ongoing Management –
- Monthly performance monitoring and optimization
- Regular updates to messaging based on response rates
- Direct support as an extension of your team
- Monthly reporting on recall performance
- System maintenance and troubleshooting
- Continuous improvement recommendations
This System Is Perfect For You If:
- Your recall rate could be stronger (national averages range from 40-70%)
- Your front desk is overwhelmed with phone calls and administrative tasks
- You’re tired of manually tracking who needs to be contacted and when
- You want a professional, automated system that represents your practice well
- You’re ready to recover the revenue that’s currently slipping away
Let’s Talk About Your Practice
I work with a limited number of dental practices at a time because each system is custom-built and personally managed. If you’re interested in setting up an automated recall system that actually works, let’s have a conversation about your specific situation.
I’ll ask you about your current recall process, your practice management system, and your goals. Then I’ll outline exactly how this system would work for your practice and what kind of results you can realistically expect.
No pressure. No hard sell. Just a straightforward conversation about whether this makes sense for you.
Kevin Urquhart
Triple-Certified Mailchimp Expert
P.S. – Every month you wait is another month of missed recalls and lost revenue. The practices that implement systematic recall communication consistently outperform those relying on manual processes. Let’s get your system built.
